What happens when your plan renews
A renewal invoice is raised automatically at the regular price for that plan and cycle — the renewal figure shown beside the plan, not any first-period price. Cards and PayPal are charged against it automatically; transfers are not. To stop a plan renewing, cancel it in the client portal before the term ends. If you pay by transfer, contact support before the renewal date.
Refunds and cancellations
Refund terms follow the product you bought, not the method you paid with. Web Hosting carries a 30-day money-back window: request a refund within 30 days of purchase and we process it through your original payment provider. Managed app hosting instead starts with a 30-day free trial, so nothing is charged until the trial ends. For VPS, Cloud VPS, email and domains we don't publish a money-back window at all — which is not the same as saying they can't be refunded, so ask support before you order if a refund matters to your decision. Cancelling is separate: it stops the next invoice but does not refund one already paid.